Privacy Notice

Introduction

Our Privacy Policy explains how and why we collect personal information about you. The information that we gather from you as a customer helps us to personalise and improve the experience that you have with Cogbooks. We will use your information to process your payments, deliver the services and goods that you order, communicate with you about your order and generally maintain your account with us. We will also use information to protect against and prevent fraud or abuses of our websites.


Apart from permitted sharing of information in accordance with our User Data Usage Policy (where you are a member of our service) or where we are required to do so by law, we will not share or transfer any personal information with any other third party unless you consent to such transfer.


Statement of intent

Cogbooks Limited is committed to responsible management of personal information in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (which are applicable United Kingdom laws).


Collection of personal information

In order to receive certain information about our services on this site you will be asked to provide personal information about yourself such as your name, address and email address. When you provide this information to us you consent to our use of that information in accordance with the terms of this Privacy Policy. This information will be used to provide you with the services that you have requested and to provide you with news and information about our products and services. If you no longer want to receive such information just let us know by sending us an email at info@cogbooks.com with the word “stop” in the subject line and we will stop sending it.


If you wish to purchase services from us then you will be required to register for membership and as part of this process you shall be required to accept our User Data Usage Policy [ click here to read ] which sets out how we will be entitled to process and use your personal details. Please note that we use reasonable endeavours to ensure that we process your personal details as part of the Cogbooks' service in accordance with our User Data Usage Policy (which we may update from time to time).


Storage of personal information

We will keep your personal information for as long as we need it to provide our products and/or services to you. We will try to keep personal information which we hold about you up to date, but if you think that we are holding information which is inaccurate then please send us an email at info@cogbooks.com with the word “update info” in the subject line and we will update your information accordingly.


Sharing information

We will not sell the personal information that we collect from you. We use the personal information which we collect from you to help us provide our products and/or services to you. Apart from permitted sharing of information in accordance with our User Data Usage Policy (where you are a member of our service) or where we are required to do so by law, we will not share or transfer any personal information with any other third party unless you consent to such transfer.


Cookies

About cookies

Some websites use “cookies” which are text only strings of information that the website you are visiting transfers to the cookie file of the browser on your computer. Their purpose is to identify users and to enhance the user's experience by customising web pages. A cookie will usually contain the name of the domain from which the cookie has come, an expiry date for the cookie, and a value, which is usually a random generated unique number. Cookies may be either first party cookies or third party cookies . First party cookies are used by the website owner and third party cookies are used by a third party such as an advertiser or a web designer or a website host. Cookies may be non-persistent or session cookies , which are temporary cookies that remain in the cookie file of your browser until you leave the site or persistent cookies , which remain in the cookie file for much longer. How long persistent cookies remain in your browser depends on the duration given to the cookie. Cookies may record personal data such as name, and email address and/or non-personal data such as IP address and unique but anonymous customer identity.


Use of cookies on our site

This site uses non-persistent first party cookies when you surf our site as a visitor. When you become a member to receive our services we use persistent first party cookies . This site does not currently use third party cookies .


Please note that our cookies will not store your personal details. This site uses first party cookies to record details such as:

  • the precise time that you visit this site;
  • the precise web pages that you view and the websites visited by you before and after you visit this site;
  • to help us recognise you as a unique visitor when you return to this site and to allow us to tailor content for you
  • to compile anonymous, aggregated statistics that allow us to understand how users use this site to help us to improve the operation of this site;
  • to allow you to carry information across pages of our site an avoid having to re-enter information;
  • to allow you to maintain a shopping basket;
  • within registration to allow you to access stored information.


Refusing cookies

You are entitled to refuse the use of cookies on this site.

You can refuse cookies by making modifying the settings in your browser: -

If you are using Netscape Navigator 3.0 :

If you are using Internet Explorer 3.0 :

If you are using Netscape 4.0+:

If you are using Internet Explorer 4.0 :

If you are using Internet Explorer 5.0 +:

If you're using Internet Explorer 6.0 :

If you are using Netscape 6.0+ :

For more information about how to manage cookies visit http://www.allaboutcookies.org/


I.P. Address

This site logs your Internet Protocol (I.P.) address. All computers that are linked to the Internet have an I.P. number. An I.P. address does not provide identifiable personal information.


Access

You are entitled under the United Kingdom Data Protection Act 1998 to a copy of the personal information that we hold about you if you apply to us in writing. We may make a small charge for dealing with any such request.


Links

This site provides links to other websites. Our Privacy Policy applies only to this site and we are not responsible for the privacy practices of third party sites.


Netscape Navigator 3.0

  • Go to the 'Options' menu
  • Click 'Network Preferences'
  • Click 'Protocols'
  • Tick the box that says 'Show an alert before accepting a cookie'
  • Go into your Netscape folder (usually c:\program files\netspace\navigator)
  • Delete the file that is called 'cookies.txt'

Under Windows 95, you should also use the 'Find' feature on the 'Start' menu to simply find the file called 'cookies.txt.'


Internet Explorer 3.0

  • Go to the 'View' menu
  • Click 'Options'
  • Click 'Advanced'
  • Tick the box that says 'Warn before accepting cookies'
  • Go to cookies directory (usually c:\windows\cookies)
  • Delete all the files you have there

Once you delete these files you will have no more cookies, and you will be prompted each time a website attempts to send a cookie to your system. At that time, you can choose to either 'Accept' or 'Cancel' a cookie.


Netscape 4.0+:

  • Go to ‘Edit' in the menu bar
  • Click on ‘Preferences'
  • Click on ‘Advanced'
  • Tick the box that says ‘Warn me before accepting a cookie'
  • Now go to your ‘Start' button
  • Click on ‘Find'
  • Click on ‘Files and Folders'
  • Type "cookies.txt" into the search box that appears
  • Click ‘Find Now'
  • When the search results appear drag all files listed into the ‘Recycle Bin'

Now shut down and restart Netscape.

Once you delete these files, you will have no more cookies, and you will be prompted each time a website attempts to send a cookie to your system. At that time, you can choose to either 'Accept' or 'Cancel' the cookie.


Internet Explorer 4.0:

  • Go to the 'View' menu
  • Click 'Internet Options'
  • Click 'Advanced'
  • Tick the box that says 'Prompt before accepting cookies'
  • Now go into your cookies directory (usually c:\windows\cookies)
  • Delete all the files you have there

Once you delete these files, you will have no more cookies, and you will be prompted each time a website attempts to send a cookie to your system. At that time, you can choose to either 'Accept' or 'Cancel' the cookie.


Internet Explorer 5.0+:

  • Go to the 'Tools' menu
  • Click on 'Internet Options'
  • Click the 'Security' tab
  • Highlight the 'Internet' zone (selected by default)
  • Select security level 'High' for this zone
  • Click on 'OK'
  • Go into your cookies directory (usually c:\windows\cookies)
  • Delete all the files you have there

Once you delete these files, you will have no more cookies and your browser will no longer send or receive new cookies.


Internet Explorer 6.0

  • Go to the 'Tools' menu
  • Click on 'Internet Options'
  • Click the 'Privacy' Tab
  • Slide the cursor to the 'Block all cookies ' setting
  • Click on the 'Apply' button
  • Click on the 'OK ' button
  • Go into your cookies directory (usually c:\windows\cookies)
  • Delete all the files you have there

Once you delete these files, you will have no more cookies and your browser will no longer send or receive new cookies.


Netscape 6.0+:

  • Go to 'Edit' in the menu bar
  • Click on 'Preferences'
  • Click on 'Advanced'
  • Select the 'Cookies' field
  • Tick either 'Warn Me Before Accepting a Cookie' or 'Disable Cookies'
  • Click on 'OK'
  • Go to your 'Start' button
  • Click on 'Find'
  • Click on 'Files and Folders'
  • Type "cookies.txt" into the search box that appears
  • Click 'Find Now'
  • When the search results appear drag all files listed into the 'Recycle Bin'
  • Now shut down and restart Netscape.

Depending on your earlier choice you will either be prompted by new cookies or no cookies will be set or received.

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